Effective Date: 04/03/2025
1. Introduction
At Fileconverters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion service. By accessing or using our service, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect
2.1. Personal Information
While using our service, we may not require you to provide extensive personal information. However, if you choose to contact us or register an account, we may collect information such as:
- Your name;
- Your email address;
- And other information that you voluntarily provide.
2.2. File Data
Our file conversion service is designed to process files temporarily for the sole purpose of conversion. We do not store your uploaded files beyond the duration required to complete the conversion process. Once the conversion is finished, the file is promptly deleted from our systems.
2.3. Usage Data
We may collect non-identifying information about how you interact with our service. This may include:
- The type of browser you use;
- The pages you visit;
- The time and duration of your visits;
- And other statistical data to help us improve our service.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Maintaining the Service: To process file conversions and ensure that the service operates effectively.
- Improving the Service: To analyze usage trends and improve the functionality and efficiency of our service.
- Responding to Inquiries: To communicate with you regarding your questions or support requests.
- Compliance and Legal Obligations: To comply with applicable laws and regulations and in connection with legal proceedings, if necessary.
4. Data Security
We take the security of your information seriously:
- Temporary Data Storage: Files uploaded for conversion are stored temporarily and are automatically deleted upon completion of the conversion, ensuring that your data is not retained longer than necessary.
- Security Measures: We utilize industry-standard security measures, including encryption, access controls, and secure servers, to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing and Disclosure
5.1. Third-Party Services
We do not sell, trade, or rent your personal information to third parties. In cases where third-party service providers help operate the service (such as cloud or hosting providers), we ensure that they are bound by confidentiality agreements and adhere to similar privacy and security standards.
5.2. Legal Requirements
We may disclose your information in the following circumstances:
- Law Enforcement: When required to comply with a legal obligation or respond to valid requests from law enforcement agencies.
- Protection of Rights: To protect and defend our rights or property, and to protect the personal safety of our users or the public.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and correct your personal data.
- The right to request deletion of your personal data.
- The right to restrict or object to certain processing of your data.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]